contact
Besuchen Sie unseren Shop
Address
Opening hours YIV, Reichsgasse 55, 7000 Chur
Phone
+41 081 253 00 02
hello@yiv.ch
Our opening hours: Monday closed Tuesday & Thursday 2pm-6pm Wednesday & Friday 10am-12pm | 1pm-6pm Saturday 10am-4pm
Nehmen Sie Kontakt auf
Shipment
Planzer Pac Prio: Monday to Thursday (working days) ordered until 11.00 am, at your home the next day. Ordered on Friday, Saturday or Sunday (excluding public holidays) - delivered to your home the following Tuesday. Shipping costs for all packages, regardless of size and/or weight, are CHF 7.90, free of charge for orders over CHF 300. * We work with the Swiss family company Planzer and are very proud to have a strong logistics partner at our side!
Returns & Exchanges
YIV.CH accepts returns of unused items in their original packaging within 7 working days of receipt of the goods without giving reasons. Returns are at the customer's expense and risk. Returned products must be received by YIV in perfect, unused condition. In particular, used, soiled, damaged or poorly packaged products cannot be returned and the right of return expires. If there is any uncertainty about the timely return, customers must be able to prove this with appropriate postal receipts. The purchase price will be refunded after deducting delivery costs and any fees. When making the refund, the customer can choose between a voucher or a refund. The return must first be registered by email to: hello@yiv.ch and then sent to the following address: YIV GmbH Reichsgasse 55 7000 Chur Switzerland No returns are accepted for international shipments.